The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
MYR 5 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Cycling
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Night club
Entertainment
Sun terrace
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Sink
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
199, Jalan Bukit Bintang,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
Map view
street view
199, Jalan Bukit Bintang,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.5
km
Mall
Suria KLCC
1.5
km
Park
KLCC Park
2.2
km
Mall
Chinatown
2.3
km
Aquarium
Aquaria
1.3
km
Kuala LumpurMalaysia
Dataran Merdeka
2.3
km
Market
Central Market
2.1
km
Kuala LumpurMalaysia
Alor Street
830 m
Event hall
Kuala Lumpur Convention Centre
880 m
7 Jalan Bintang
Low Yat Plaza
790 m
KLCC - Bukit Bintang Pedestrian Walkway
870 m
Pagoda
Sri Maha Mariamman Temple
2.1
km
Museum
Petrosains Science Discovery Centre
1.6
km
Theme Park
Berjaya Times Square Theme Park
1.3
km
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
2.2
km
Park
KL Forest Eco Park
1.8
km
Stadium
Stadium Negara
2.6
km
Stadium
Merdeka Stadium
2.6
km
438 Jalan Tun Razak
Trec Kl
1.8
km
Shopping Area
The Weld
1.8
km
Nearby
Mall
Fahrenheit 88 Shopping Mall
260 m
Mall
Pavilion KL
240 m
Mall
Bukit Bintang
450 m
Mall
Sungei Wang Plaza
580 m
Mall
Lot 10
450 m
Museum
Museum of Illusions
290 m
Museum
Selfie Museum KL
200 m
50450 Kuala Lumpur
Kuala Lumpur Craft Museum
330 m
2 Jalan Stonor
Rumah Penghulu Abu Seman
360 m
231
Dinner In The Sky Malaysia
440 m
Restaurants
The Living Room
130 m
199 Jalan Bukit Bintang The Westin Hotel
TWG Tea at Pavilion KL
60 m
Pavilion Shopping Mall
Feast Village Starhill Gallery
20 m
181 Jalan Bukit Bintang
Shook
150 m
181 Jl Jalan Bukit Bintang The Starhill
Ebisu
60 m
170 Jalan Bukit Bintang Level 8
Jumbo King
70 m
168 Jalan Bukit Bintang Pavilion
443 Bar Lounge
150 m
199 Jalan Bukit Bintang The Westin Kuala Lumpur
Ka Soh Seafood Restaurant
280 m
205 Jalan Bukit Bintang
Al Halabi Lounge
70 m
Jw Marriott Hotel Kuala Lumur 183
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Clean and comfortable rooms
Accuracy issues
Cleanliness to improve
7.8/10
Very good
Rooms
7.6
Location
8.8
Service
7.8
Dining
7.4
Guest reviews
7.8/10
based on 8 reviews
4.5/5
based on 3651 reviews
8.5
8.5/10 based on 1819 reviews
#34 of 737 hotels in Kuala Lumpur based on Tripadvisor
Dorothy
United Kingdom,
April
2024
8.2/10
The hotel's location is superb, within walking distance to major shopping areas. The rooms, though a bit old, were clean and spacious. The service was exceptional with friendly and helpful staff. The dining experience offered a magnificent variety for breakfast.
Rooms
8.0
The rooms, though a bit old, were clean and spacious.
Service
9.0
The staff was super friendly and helpful.
Location
9.0
The hotel's location is superb, with easy access to the famous shopping area nearby.
Dining
8.0
The breakfast provided a magnificent variety to choose from.
Facilities
7.0
The hotel offered a range of facilities to enhance the stay.
Harry
United States,
December
2023
8.4/10
I had a wonderful stay at the hotel. The room was very comfortable and spacious for my family of 4. While the rooms are a bit dated and could use some upgrading to maintain its 5-star status, they were still nice and equipped with all the amenities you would expect from a luxury hotel. The service was outstanding, with staff members going out of their way each day to ensure our stay was pleasant and memorable. The location was excellent, right in the heart of Kuala Lumpur, making it convenient for exploring the city. The dining experience was good overall, offering a variety of options, although it was a bit uninspiring at times.
Rooms
8.0
The room was a good size with all the amenities you would expect of a five-star hotel.
Service
9.0
The service was excellent, particularly the club lounge staff.
Location
10.0
The location was excellent, right in the heart of Kuala Lumpur.
Dining
7.0
The dining experience was satisfactory, with more options available compared to other places I've stayed.
Facilities
8.0
The hotel offers a range of facilities to enhance your stay.
Alex
United Kingdom,
December
2023
8.8/10
The hotel offers spacious rooms with lounge access featuring a stunning skyline view, but would benefit from a minor renovation. The service was exceptional, making interactions easy and pleasant. The location is excellent, allowing for a peaceful stay while being close to shopping and entertainment. The dining experience was superb, with attentive staff and a wide selection of dishes.
Rooms
8.0
The suite was huge with floor to ceiling glass panels overlooking the skyline, from the living room to the master bedroom.
Service
9.0
The staff, especially at the guest services area, were incredibly polite and friendly, providing excellent assistance.
Location
9.0
The hotel's location is excellent, offering peace and serenity while being close to restaurants, shopping, and entertainment.
Dining
9.0
The dining experience was fantastic with a wide selection of dishes and attentive waiting staff.
Facilities
9.0
The facilities provided, from room service to valet parking, were top-notch and convenient for a comfortable stay.
Roy
United Kingdom,
December
2023
6.8/10
The hotel is conveniently located within easy access to most of KL, with a comfortable king size bed in the room, but the dusty smell and room power issues were a letdown. Local eating and shopping are nearby, but breakfast selection was limited compared to previous visits.
Rooms
7.0
The rooms are very up to date, but they smelled quite dusty, probably due to the thick carpets. The room power supply shutdown suddenly twice in a day.
Service
5.0
The service, especially by the receptionist, took forever to answer calls and respond to complaints. They even provided a connected room without checking if it was okay for us.
Location
8.0
The hotel is right in the midst of a shopping area, all within walking distance, and situated across from the Pavilion Shopping Mall. It offers great access to local eateries and shopping spots.
Dining
6.0
Breakfast was okay in terms of selection, but not as vast as expected. The breakfast bar seemed reduced compared to a previous stay in September last year.
Facilities
8.0
The hotel provides various facilities like room service, car hire, dry cleaning, housekeeping, laundry, valet parking, welcome drink, tours/ticket assistance, and happy hour.
Florence
United Kingdom,
December
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were comfortable, although they had a lingering smell of cigarette smoke and were not ready for early check-in. On the bright side, the rooms came with a nice view and delicious chocolate treats. The service, while friendly and accommodating, had some delays in responding to requests. The location was superb, within walking distance of food attractions and shopping at Pavilion Mall. However, the dining experience was relative and lacked sufficient variety in Eastern food options.
Rooms
7.0
The rooms are comfortable with a nice view and delicious chocolate treats.
Service
6.0
The service staff are friendly and accommodating, although there were some delays in responding to requests.
Location
9.0
The hotel's location is superb, with easy access to shopping and food attractions at Pavilion Mall.
Dining
6.0
The dining offerings were relative and lacked sufficient variety in Eastern food options.
Facilities
8.0
The facilities provided were satisfactory.
John
United Kingdom,
July
2023
8.2/10
The hotel offers good rooms with great facilities but looks a bit dated. It is conveniently located near shopping malls. The staff provides excellent service and the strategic location makes it easy to explore the city. However, the dining experience could use improvements.
Rooms
8.0
The rooms were great for making calls and working, equipped with the best facilities. However, they appear a bit dated.
Service
9.0
The staff served us the tastiest omelets and were very friendly. The hotel's location within the shopping area is strategic. However, there was a minor issue with checking the receipt from in-room dining.
Location
9.0
The hotel's position in the middle of Kuala Lumpur's tourist hub, Bukit Bintang, is excellent and convenient for exploring the city. It is located near popular shopping venues like Pavilion mall.
Dining
7.0
The dining experience had a good spread, but it felt rushed and could improve with more options for non-Asian travelers.
Facilities
8.0
The hotel has standard facilities for room service, car hire, laundry, valet parking, and more. It offers the essential amenities for a comfortable stay.
Brian
United Kingdom,
June
2023
7.6/10
The hotel had nice and large rooms, a good bathroom, and was clean and comfortable. However, it was a bit hard to find, and there was a need for more sound cancellation. The service was welcoming and attentive, though there were some issues with accuracy. The location was great, near Bukit Bintang and the Twin Towers, but cleanliness could be improved. The dining experience was good, with room for quality improvements. Overall, a pleasant stay with some areas for enhancement.
Rooms
8.0
The room was huge, clean, and comfortable.
Service
7.0
The service was welcoming and attentive, but had some accuracy issues.
Location
8.0
The location was great, in the heart of Bukit Bintang, next to J and the Twin Towers.
Dining
7.0
The dining was good, with room for quality improvements.
Facilities
8.0
The facilities were well-maintained.
Great location
Accuracy issues
Harold
United States,
May
2023
8.0/10
My stay at the hotel had its ups and downs. The rooms were in need of updating and lacked noise insulation, leading to some sleep interruptions from traffic noise outside. However, the modern and spacious amenities on the residential side were a plus. The service was a bit overwhelmed with a big influx of guests at once but the staff was friendly and attentive, making our stay pleasant. The location was excellent for shopping lovers but could be overcrowded with parked cars at times. The dining experience was superb with a good selection and friendly staff, ending a bit too early for my liking.
Rooms
7.0
The rooms were dated and lacked noise insulation, but the modern side was spacious and well-equipped.
Service
8.0
The staff, though busy, went out of their way to make our stay pleasant.
Location
8.0
The hotel's location is perfect for shopping enthusiasts, right next to high-end brands, but can get congested with parked cars.
Dining
9.0
The dining experience was amazing, with a wide selection and friendly staff, but it ended a bit early.
Facilities
8.0
The hotel offers a range of good facilities to make your stay comfortable.